Barista - Executive

Role & responsibilities

• Greet guests, handle special drink requests, and resolve any customer complaints professionally.
• Model a welcoming atmosphere and maintain high standards for the overall cafe environment

• Hire, train, and mentor new baristas on beverage recipes and customer service standards.
• Create staff schedules and manage daily shift coverage.
• Monitor employee performance, provide feedback, and boost team

• Calibrate grinders and dial in espresso equipment to ensure taste consistency.
• Enforce strict health, safety, and hygiene guidelines across all workstations.
• Oversee opening and closing procedures, cash handling, and POS register accuracy. [1, 2]