Banking Support Executive
TP · Agra · onsite · Posted 56d ago
Undisclosed5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Provide excellent customer service and support to banking clients.
- Handle inbound and outbound calls professionally and courteously.
- Resolve customer complaints and issues promptly and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to resolve complex customer issues.
- Meet performance targets and quality standards consistently.
Job Requirements
- Strong communication and interpersonal skills are essential.
- Ability to work in a fast-paced environment and meet deadlines is required.
- Basic computer knowledge and proficiency in MS Office are necessary.
- Strong problem-solving and analytical skills are needed.
- Ability to work effectively in a team environment is crucial.
- Adaptability to changing situations and priorities is key.
- A relevant educational background is preferred.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementEmployee Engagementclient relationshipRecruitment