Banking Operations Associate

Skill required: Commercial Banking Operations - Collections Processing



Designation: Banking Operations Associate



Qualifications:Master of Business Administration/ICWA(Inter)/CS Inter



Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.



What would you do
We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Commercial Banking Operations involve the day-to-day activities that support the functioning of a commercial bank. This includes processing transactions, managing accounts, handling customer inquiries, and ensuring compliance with regulations. The goal is to provide efficient and reliable banking services to businesses. These operations are essential for maintaining smooth and secure financial transactions. They also help in building and maintaining customer relationships.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).



What are we looking for
Process-orientationPrioritization of workloadCommitment to qualityAgility for quick learning




Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour expected interactions are within your own team and direct supervisorYou will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts

Qualification
Master of Business Administration,ICWA(Inter),CS Inter