Banking International BPO Customer Support Voice Process Blore & Hyd
White Horse Manpower · Hyderabad · onsite · Posted 43d ago
₹4.8L - ₹6.5L PA1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle international banking customers through voice/chat/email channels.
Resolve customer queries related to banking products, transactions, accounts and services.
Provide accurate and professional customer support as per process guidelines.
Maintain high standards customer experience quality
Follow defined SOPs, compliance requirements guidelines
Achieve productivity, quality
Resolve customer queries related to banking products, transactions, accounts and services.
Provide accurate and professional customer support as per process guidelines.
Required Candidate profile
Handle escalations ensure timely resolution of customer issuesMaintain high standards customer experience quality
Follow defined SOPs, compliance requirements guidelines
Achieve productivity, quality
Perks and benefits
Plus Incentives and BonusesSourced from naukri
Skills
Customer ServiceBanking BPOCustomer SupportBanking ProcessbfsiInternational Voice ProcessInternational BPObanking operations
About White Horse Manpower
White Horse Manpower
25
employees
2007
19 years old
Bangalore / Bengaluru, Karnataka
India
₹3.1L PA avg
Avg at White Horse Manpower
₹4.8L – ₹6.5L PA
This role
About
Recruitment and staffing company for IT and no IT
Industries
ConsultingHuman ResourcesOutsourcingRecruitingStaffing Agency
Employee ratings
10 reviews
4.1/ 5
Culture
4.1
Career growth
4.0
Work-life
3.9
Employees rate it well for
Company Culture42Job Security42
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