{"@context":"https://schema.org","@type":"JobPosting","title":"Banking Grievance Escalation Handler","description":"

Company Name :- Hexaware* / *Process:* _*Athena*_

*Complaint Management* - ( 90% Email and 10% Calls)

*ORM* ( Online reputation management )

*Eligibility:* HSC/Graduate with atleast 2 years of overall experience and minimum 6 months of Experience in handling the escalation desk or complaint management

*Quality:* Versant 5 or 6-Voice Selects Only (Excellent English Communication)

*Salary:* Maximum 32,700 in-hand

*Shift Timing:* 24/7 (Any 9 Hrs) Rotational Shift

*Working Days:* 5 Days Working with any two rotational week offs

*Rounds of Interview:* HR | Ops | Email Assessment | Versant - 59 | *Client round*

*Location:* MBP, Ghansoli

*Documents:* Relieving/Experience (Mandatory)

*Age:* 40 Years

*Hexaware location Boundaries:*

1. Ambernath-Ghatkopar (Central Line)

2. Thane-Panvel (Trans Harbour)

3. Vashi-Chembur (Harbour Line)

Contact on 8535847450 - Puja Sah

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