Banking Customer Support (Dayshifts) For Fresher's - TOP MNC

Greetings!

Offers a professional work environment, outstanding challenges, industry competitive

compensation, accelerated career growth and overseas opportunities.

Work Location : Gurgaon / Hyderabad / Noida (Work From Office)

Process: Banking - Customer Support (Voice Process)

Applicants Must speak Fluent English Speaking

Shift Timings: Dayshifts (6am to 12am)- 10hrs shift Window for 5Days / Week

CTC : 3.5 LPA + NSA (Appx. Monthly: Rs. 25000 + Benefits)

Transport Facility : 2way Transport (Pick n Drop)

Mandatory Experience: ( Fresher's to 11Months Experience are Eligible)

Qualification: Any Graduate / PG

Job Description:

Respond to internal customers by answering relevant company roll-up questions; suggesting company names as per Chief Compliance and other policies making live changes in tool if required/requested- only on receiving confirmation from sales rep

Resolve sales rep problems/requests by clarifying the sales reps complaint/request; determining the cause of the request; selecting and explaining the best solution to solve the request; expediting correction or adjustment; following up to ensure resolution.

Respond to all cases with in the stipulated TAT

Basic Requirement:

Excellent Communications Skills

Experience working in an external client facing environment

Strong Excel and MS Office skills

Ability to work cross-functionally across internal and external stakeholders with a high bias for action Sound judgment, attention to detail and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule

Comfort and experience with a fast-paced start-up environment

Fluent in English & an excellent communicator

Mandatory Check List:

* Experience Candidates Must have Relieving Letters & Form 16 from All companies worked

* All Candidates should have Education Certificates (Graduation CMM & Provisional Certificates)

* Must have Pancard + Aadhar Card + Passport / Election ID Card.

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More Details Contact : [phone removed] / [phone removed]

************* Applicants available to Join immediately would be preferable *************.