Banking Commercial Lending and Leasing

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If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Genpact Inviting Applications for Banking Commercial Lending roles- Noida

In this role, you will be responsible for working on commercial lending deals for an Australian bank in a newly transitioned process. You will function as an expert for a business lending loan and collaborate closely with clients and ensure correct processing of the loan request and first-time right response to the end customer

Responsibilities

• Execute operational tasks in any of the processes across end-to-end consumer lending lifecycle including specialist knowledge and understanding to make complex lending assessment decisions within Delegated Lending Authority and the Banks credit policy.
• Verifying loan applicant data and supporting evidence to exercise DLA for Line-1 assessment activities, perform data entry, validation, financial analysis support, document verification, and checklist-based controls in line with defined process guidelines.
• Deliver decisions within the credit policy guidelines that balance responsible lending with positive customer outcomes.
• Calculate accurate fees and charges applicable to loan documentation.
• Review customer, financial, and loan-related documentation to ensure completeness, accuracy, and compliance with client policies and regulatory requirements.
• Handle case-based work queues and participate in judgment-based decisioning within defined authority and process frameworks.
• Maintain productivity and accuracy benchmarks as defined by the business and ensure completion of all assigned tasks within agreed timelines and SLAs.
• Engage with client operations stakeholders through a blended model of calls, emails, and case systems to resolve queries, clarify requirements, and support workflow completion.
• Conduct self-quality checks and support downstream quality processes to proactively identify and correct data or document discrepancies.
• Collaborate with Team Leaders, Quality, and Training teams to ensure process adherence, zero-defect outcomes, and operational stability.
• Contribute to continuous improvement initiatives by identifying recurring issues, suggesting process enhancements, and supporting automation opportunities.
• Ensure strict adherence to compliance, confidentiality, information security, and data protection standards always.
• Support knowledge transitions, cross-skilling, and training of new team members as required.
• Risk & Compliance Management
• Operate within established risk management frameworks and ensure adherence to internal policies, procedures, and relevant legislation
• Ensure customer interactions meet prescribed regulatory timeframes, Escalate identified issues, concerns, or risks to the appropriate teams for timely management and resolution
• Complete all mandatory training requirements with-in the associated time frame
• Positively reinforce a strong risk culture through governance, controls, and other best practices
• Ensure strict adherence to compliance, confidentiality, information security, and data protection standards always
• Identify and escalate potential risks or issues in a timely manner and support remediation actions to ensure effective ongoing risk management
• Working Model & Design Principles
  Voice vs Non-Voice Exposure
• Engagement Model: Blended exposure across calls, emails, and case-based work.
• Calling Type: Both inbound and outbound interactions with client operations teams, Banker and Brokers.
• Stakeholder Interaction: Primarily with client operations teams.
• Call Nature: Judgment-based discussions rather than scripted conversations.
• Learning Curve Expectations
• Expected to complete the learning curve within the defined training and nesting period, demonstrating the ability to independently meet key deliverables, quality standards, and productivity benchmarks within agreed timelines

Qualifications

Minimum qualifications

• University Graduates(B.Com./BBA)

Preferred qualifications

• Prior experience in Banking industry will be preferred.
• Good knowledge of financial Skills

Why join Genpact?

• Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
• Make an impact Drive change for global enterprises and solve business challenges that matter
• Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.