Banking Application support engineer

Job Summary

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, youll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, youll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customers unique needs.

As a trusted advisor, youll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, youll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, youll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance.

In this role, your impact will be immense. Youll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether its crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched.

Drawing upon your exceptional analytical prowess, youll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers application modernization endeavors, youll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs.

Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. Youll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets.

In this fast-paced environment, youll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights.

Who You Are

You re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• 5 to 10 years experience in providing L2 application integration support for retail banking applications.
• Monitoring performance, repairing broken integrations, investigating system errors and ensuring data integrity between applications.
• Maintaining detailed documentation of API connections, workflows, and troubleshooting procedures.
• Strong analytical skills to diagnose complex data flow issues
• Knowledge in banking domain, especially for India specific requirements.
• Strong technical acumen deep working knowledge of Agile Methods, Service Architecture and Integration
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams

Preferred Skills and Experience

• SaaS application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc.)
• Application modernization tools, e.g. CAST
• Experience in using and implementing DevSecOps processes
• Past experience in assisting stakeholders in quantifying risks and developing mitigation and remediation strategies

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don t meet every requirement, we encourage you to apply. We believe in growth, and we re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That s The Kyndryl Way.

What You Can Expect

Your career with us isn t just a job-it s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you ll dive into impactful work that powers the systems our customers rely on every day. You won t just contribute-you ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you ll have everything you need to thrive and evolve. You ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we re committed to helping you do just that. Ready to make an impact Join us and help shape what s next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contacts Kyndryl email address.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.