Banking app support engineer

Job Summary

Job Location: Cochin/Kerala. Application Support engineer to provide L2 support experience (shift based) in supporting banking Applications like AML, ADV, Lending, Internet Banking, Mobile Banking, Payments, CRM, Govt schemes (APY, PMJJBY, PMSBY) etc, analyze, debug resolve production issues. Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management resolution, fine tuning, root cause analysis, scripting and automation skills

Responsibilities

• Application Support engineer to provide L2 support experience (shift based) in supporting banking Applications like AML, ADV, Lending, Internet Banking, Mobile Banking, Payments, CRM, Govt schemes (APY, PMJJBY, PMSBY) etc, analyze, debug resolve production issues. Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management resolution, fine tuning, root cause analysis, scripting and automation skills

Requirements

• 4 to 8 years experience in providing L2 application support for retail banking applications.
• Experience in supporting banking Applications like AML, ADV, Lending, Internet Banking, Mobile Banking, Payments, CRM, Govt schemes (APY, PMJJBY, PMSBY) etc.
• Knowledge in banking domain, especially for India specific requirements.
• Strong technical acumen deep working knowledge of Agile Methods, Service Architecture and Integration
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams

Preferred Technical and Professional Experience

• Software Engineering Life Cycle deliverables for banking projects
• Work closely with the business and IT teams to analyse business requirements, analyse and resolve production issues, root cause analysis, identify automation scope etc
• SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management resolution
• Experience in using and implementing DevSecOps processes

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