Banking App support engineer

Job Summary

Application Support engineer to provide L1/L2 24/7 banking application support experience in banking domain, analyze, debug resolve production issues. Strong Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management resolution, fine tuning, root cause analysis, scripting and automation skills

Responsibilities

• Application Support engineer to provide L1/L2 24/7 banking application support experience in banking domain, analyze, debug resolve production issues.
• Strong Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management resolution, fine tuning, root cause analysis, scripting and automation skills.

Who You Are

• You re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• 4 to 6 years experience in providing L1/L2 application support for core banking applications like Flexcube Retail (FCR) India banking system, Lending, Internet Banking, Mobile Banking, Payments, CRM etc
• Should be able to write complex SQL queries, mapping tables from source to target systems, preparing MIS reports for banks regulatory requirements
• Knowledge in banking domain, especially for India specific requirements.
• Strong technical acumen deep working knowledge of Agile Methods, Service Architecture and Integration
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams

Preferred Technical and Professional Experience

• Software Engineering Life Cycle deliverables for banking projects
• Work closely with the business and IT teams to analyse business requirements, analyse and resolve production issues, root cause analysis, identify automation scope etc
• SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management resolution
• Experience in using and implementing DevSecOps processes

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.