Bank Officer - MFIB - Sales & Services
AU Small Finance Bank · Madurai · onsite · Posted 45d ago
Undisclosed0–3 yrsfulltimeSourced from
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About this role
:- We are seeking a dedicated and dynamic professional to join AU Small Finance Bank Limited's Sales and Service department. This role involves driving the growth of the bank's microfinance and business banking portfolio by delivering exceptional sales and customer service. The ideal candidate will be responsible for managing client relationships, identifying new business opportunities, and ensuring compliance with regulatory standards. This position requires a thorough understanding of financial products, excellent communication skills, and the ability to work in a fast-paced, customer-centric environment within the financial services industry.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Responsibilities:-
- Develop and maintain strong relationships with microfinance and business banking clients to understand their financial needs and provide tailored solutions.
- Achieve assigned sales targets by promoting the banks financial products and services, including loans, deposits, and other banking solutions.
- Conduct detailed financial assessments and credit appraisals to evaluate client eligibility and risk profiles.
- Ensure compliance with all regulatory guidelines and internal policies during the sales and service processes.
- Collaborate with cross-functional teams to streamline service delivery and enhance customer satisfaction.
- Monitor and manage the loan portfolio to minimize non-performing assets and ensure timely recovery.
- Provide training and guidance to junior staff on sales techniques, product knowledge, and customer service standards.
- Prepare and present regular reports on sales performance, client feedback, and market trends to senior management.
- Identify and pursue new business opportunities through market research and networking within the assigned territory.
- Resolve customer queries and complaints promptly to maintain high levels of client retention and trust.
Skill:-
- Microfinance Product Knowledge
- Credit Appraisal and Risk Assessment
- Customer Relationship Management (CRM)
- Sales Target Achievement
- Regulatory Compliance in Banking
- Financial Analysis and Reporting
- Loan Portfolio Management
- Effective Communication and Negotiation
- Market Research and Business Development
- Team Leadership and Training
Preferred Qualifications:-
- Bachelors degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
- Minimum of 3-5 years of experience in sales and service roles within the financial services sector, preferably in microfinance or retail banking.
Key Performance Indicators: #*Key Performance Indicators*#
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Required Knowledge: #*Required Knowledge*#
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Required abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactioncrmBanking SolutionsCustomer QueriesBankingClient RetentionBank OfficerBusiness Developmentcredit appraisalCommunication SkillsBusiness BankingAdministrationcompliance
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
3.8/ 5
Culture
3.6
Career growth
3.5
Work-life
3.7
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