BACK Office SALES Executive, SALES & Marketing

Role & responsibilities

Create and process sales contracts and sales orders in SAP (punching, amendments, cancellations).

Verify pricing, volume, terms of contract, credit limits, and customer master data before order entry.

Coordinate with production planning for material availability and dispatch schedules.

Coordinate with logistics teams to ensure timely deliveries.

Track order status and proactively update sales teams and customers.

Generate sales reports, pending order lists, dispatch summaries, and MIS.

Maintain customer records, contracts, and pricing structures in SAP.

Handle documentation such as invoices, delivery challans, COAs, where required.

Support collections by sharing invoices and coordinating with finance.

Resolve order-related issues including material unavailability, delays, or billing discrepancies.

Ensure compliance with internal processes and audit requirements.

Preferred candidate profile

Graduate in Commerce, Business, Supply Chain, or any relevant discipline.

1 to 3 years in sales backend or commercial operations in FMCG, food ingredients, starch, or chemical manufacturing.

Exposure to B2B order processing environments.

Hands-on experience with SAP SD module (preferred) or any other order management system.

Familiarity with dispatch planning and basic logistics workflows.