Back-office Sales Assistant
Aeons Global Packaging · Mumbai · onsite · Posted 34d ago
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
* Prepare formal quotations, Proforma invoices, product proposals, and sample dispatch notes.
* Handle incoming customer enquiries via email, phone, and online portals, routing leads appropriately.
* Coordinate between clients, field sales executives, warehouse, and logistics to ensure smooth order processing and timely dispatch.
* Track order fulfilment, update customers on dispatch/delivery timelines, and resolve shipment queries.
* Maintain and update client databases, sales trackers, order records, and inventory availability sheets in MS Excel.
* Follow up systematically with clients on pending quotations, sample feedback, and payment collections.
* Assist in preparing product catalogues, digital presentations, and rate lists for the sales team.
* Prepare weekly and monthly sales MIS reports and order status updates for management review.
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