Back Office Executive

• Supports salespersons in back-office tasks (tenders, orders, documents, equipment SAP,

Tendering tool and CRM) and customer inquiries.

• Maintains customer data and hierarchies in SAP + CRM as instructed by salesperson or key

account manager.

• Monitors the leads and new opportunities in CRM and assign them to right person.

• Follows up the customer’s approval of designs and lay-out drawings.

• Maintains sales and tendering tools and master templates as instructed by sales manager /

product manager.

• Responsible for invoicing and monitoring of overdue payments (in some FL’s).

• Provides reports and summaries for sales, marketing, installation, delivery, finance managers

etc.

• Assists in general office tasks.

• Customer relationship management.

• Supports in organizing customer visits, tasks and events