Back Office Executive

Role & responsibilities:

• Handle day-to-day back-office and sales support activities.
• Coordinate with customers regarding enquiries, orders, and sales-related requirements.
• Follow up with customers for pending payments and maintain payment follow-up records.
• Check, respond to, and manage incoming emails in a timely and professional manner.
• Coordinate with the sales and accounts teams to ensure smooth order and payment processes.
• Follow up on pending orders, quotations, invoices, and other sales-related matters.
• Assist in resolving customer queries and coordinate with the relevant team for timely resolution.

Preferred candidate profile:

Female candidates preferred