Back Office Executive

Role & responsibilities

• Tele-calling and follow-up with existing and prospective customers.
• Generate leads and support inside sales activities.
• Understand customer requirements and provide product information.
• Follow up with leads through calls, WhatsApp, and email.
• Maintain customer records and daily follow-up reports.
• Coordinate with the sales team for enquiries, quotations, and orders.
• Support sales targets and lead conversion.
• Handle basic back-office documentation and data entry.

Preferred candidate profile

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office / Excel.
• Good convincing and follow-up skills.
• Freshers can also apply; experience in tele-calling or inside sales will be an advantage.

Key Skills: Tele-calling | Inside Sales | Lead Generation | Customer Follow-up | Communication | MS Office