Back Office Executive

*Role & responsibilities

* Handle incoming and outgoing calls with prospective and existing customers.

* Follow up with customers and generate appointments/leads.

* Explain basic information about our insurance and mutual fund services to customers.

* Maintain customer records, documents and databases.

* Assist in day-to-day office administration and documentation.

* Perform basic computer work, data entry, email and internet-related tasks.

*Coordinate with customers and support the sales team.

* Maintain professional and courteous communication with customers.

*Follow up on customer enquiries and provide timely assistance.

Preferred candidate profile

* Minimum qualification 10th Pass; higher qualification will be preferred. * Freshers are welcome to apply.

* Candidates having their own personal laptop/desktop computer will be preferred. * Candidates having their own two-wheeler or four-wheeler will be preferred. Candidates who do not own a vehicle but possess a valid driving licence will also be considered.

* Candidates with experience in telecalling, sales, insurance, banking, mutual funds or office administration will be preferred.

* Basic knowledge of MS Word, Excel, email and internet.

* Good communication skills in Odia and Hindi; basic English communication will be an advantage.

* Should be confident, polite, presentable and willing to learn.

* Should be comfortable working from the office on a full-time basis.

Perks and benefits

Perks and benefits

Health insurance, Annual bonus