Back Office Executive

We are looking for a motivated and detail-oriented person to join our on-site operations team. The role involves managing verification cases, coordinating with clients and field executives, preparing accurate reports using the provided software platforms and maintaining MIS in Excel.

This position offers an excellent opportunity to build a career in banking operations, risk management, and verification services.

Key Responsibilities:

• Initiate, monitor, and close verification cases as per client requirements.
• Coordinate with client representatives regarding case updates, clarifications, and report submissions.
• Liaise with field executives to ensure timely verifications and status updates.
• Prepare and maintain daily, weekly, and monthly MIS reports using MS Excel and software.
• Perform accurate data entry and backend operational activities.
• Ensure reports are completed within defined Turnaround Time (TAT).
• Follow internal quality standards and company processes while handling cases.
• Learn and effectively operate various client portals and software applications.

Eligibility

1. Education

• Bachelor's degree in Business Administration, Finance, Commerce, or any related discipline.
• Any Graduate can apply.
• Minimum 70% aggregate score in Class 10 and 12.

2. Experience

• Freshers are welcome.
• Candidates with up to 3 years of experience in Back Office, Operations, BPO, BFSI, Documentation, or Data Entry will be preferred.

3. Skills

Technical Skills

• MS Excel (VLOOKUP, Pivot Tables, Data Validation, Reporting)
• Data Entry
• Documentation
• Computer Operations
• Backend Operations
• MIS Reporting
• Ability to learn client-specific software and portals quickly
• Minimum typing speed of 35wpm

Soft Skills

• Good written and verbal communication in English and Hindi
• Strong attention to detail
• Time management
• Client coordination skills
• Teamwork
• Problem-solving ability

Probation & Training

• Freshers will undergo an initial training-cum-probation period of approximately 3 months.
• Upon successful completion, candidates will continue as Back Office Executives.
• During probation, employment may be terminated without any notice period.

Perks & Benefits

• Paid Leave: 14 days annually (not applicable during the initial 6 months of employment, month-end, and notice period)
• Professional training and career development
• Exposure to banking and financial sector operations
• Opportunity to work with leading banks and financial institutions
• Stable, long-term career growth

Office Timings: 10:00am onwards