Back Office Executive

Role & responsibilities

• Manage day-to-day back-office operations.
• Perform data entry and maintain accurate records.
• Prepare and maintain reports, documents, and office files.
• Handle customer and employee data confidentially.
• Coordinate with sales, accounts, HR, and other departments.
• Prepare quotations, invoices, letters, and other documents as required.
• Maintain Excel sheets and update databases regularly.
• Follow up on pending tasks and maintain proper records.
• Handle emails, calls, and routine office correspondence.
• Support the sales team with documentation and order processing.
• Maintain daily, weekly, and monthly reports.
• Ensure timely completion of assigned administrative tasks.
• Perform other office-related duties assigned by management.

Preferred candidate profile

• Good communication and coordination skills.
• Basic knowledge of MS Excel, MS Word, and email.
• Good typing and data-entry skills.
• Attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to work independently and as part of a team.
• Basic knowledge of office administration.

Key Performance Indicators (KPI)

• Accuracy of data and documentation.
• Timely completion of assigned work.
• Proper maintenance of records.
• Coordination with different departments.
• Timely submission of reports.
• Overall office support and productivity.