Back Office Executive in Collections & Supply Chain role

Back Office Executive Collections & Supply Chain

Industry: Iron & Steel
Experience: 25 Years
Location: Vidyavihar, Mumbai

We are looking for a Back Office Executive with experience in customer collections and supply chain coordination, preferably from the Iron & Steel / Metal Trading / Distribution industry.

Key Responsibilities:

• Follow up with customers for outstanding payments and collections through calls, WhatsApp and emails.
• Co-ordinate with Sales, Accounts, Warehouses, Suppliers and Transporters for order execution and timely dispatch.
• Track material dispatch, vehicle movement and delivery status.
• Coordinate with customers regarding orders, deliveries and payment-related queries.
• Maintain collection, dispatch and delivery records and prepare MIS.
• Ensure proper documentation including Invoice, LR, E-Way Bill, etc.
• Proactively follow up on pending orders, payments and deliveries.

Required Skills:

• Excellent communication, telephone follow-up and coordination skills.
• Good knowledge of MS Excel; Tally/ERP knowledge preferred.
• Strong customer handling and follow-up skills.
• Ability to manage multiple activities and work under pressure.

Qualification: Graduate B.Com / BBA / Any relevant qualification.

Preferred Experience: Candidates from Iron & Steel, Steel Trading, Steel Distribution or Metal Industry will be preferred.

CTC: As per experience and interview performance.