Back Office Executive-Freshers -Navi Mumbai

HIRING CUSTOMER SUCCESS

Company: IndiaFilings Pvt. Ltd.
Location: Mahape, Navi Mumbai
Position: Customer Success
Full-Time | Work From Office

Job Responsibilities

• Handle customer queries related to GST, Taxation, Trademark, Company Registration and other business services.
• Understand customer requirements and provide appropriate solutions.
• Coordinate with internal teams for smooth service delivery.
• Follow up with customers for pending documents and requirements.
• Maintain customer records and update CRM.
• Ensure timely resolution of customer queries.
• Build strong customer relationships and ensure customer satisfaction.

Requirements

• Graduate in any discipline.
• Good communication and customer-handling skills.
• Basic knowledge of GST, taxation and business services preferred.
• Good follow-up and coordination skills.
• Basic MS Excel/CRM knowledge.
• Freshers can also be considered.

Salary: 20,000 – 30,000 per month, depending on experience.

Office Address:
IndiaFilings Pvt. Ltd.
Aurum PropTech Ltd. (Majesco Ltd.)
6th Floor, Millennium Business Park (MBP)
MBP MIDC Industrial Area, Sector 1, Mahape
Navi Mumbai, Maharashtra – 400710

HR: Reenu Chauhan
[phone removed]

Interested candidates can share their updated resume on WhatsApp.