Back Office Executive (Audio Transcription)

Company Description HackerKernel is a Bhopal-founded technology company with a team of 120+ engineers delivering custom software and staff augmentation services to startups and enterprises worldwide. The company serves clients across the US, UK, UAE, and Australia, helping them build scalable products and extend engineering teams with pre-vetted remote developers. HackerKernel specializes in web, mobile, AI-powered platforms, Salesforce consulting and implementation, and end-to-end cloud and DevOps solutions. Over 60 companies rely on HackerKernel, and several of the startups they support have secured funding from leading investors such as Y Combinator and LetsVenture. The team focuses on quality, speed, and flexibility, working with modern technologies including React, Node.js, Laravel, React Native, Flutter, Python, Angular, Salesforce, AI/ML, and cloud platforms.
Role Description The Back Office Executive (Audio Transcription) is a full-time, on-site role based in Bhopal. In this role, the team member will listen to audio recordings and accurately transcribe them into written documents, following prescribed formats and quality guidelines. Daily responsibilities include reviewing and editing transcripts for clarity and correctness, organizing and maintaining digital records, and supporting back office documentation and data entry tasks. The role also involves coordinating with internal teams for clarifications, ensuring timely completion of assigned tasks, and maintaining confidentiality and data security standards. The executive will contribute to smooth office operations by handling routine administrative support related to transcription and reporting.
Qualifications

• Strong Back Office Operations and Office Operations skills, including data entry, documentation, and record management.
• Effective Communication skills for collaborating with internal teams and clarifying audio content when needed.
• Basic understanding of Sales processes to support documentation and reporting related to client or project workflows.
• Foundational Finance awareness to handle simple financial records or billing-related transcription and back office tasks.
• Excellent listening skills and attention to detail for accurate audio transcription.
• Proficiency in typing and working with office productivity tools (word processors, spreadsheets, and email).
• Ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
• Comfort working on-site in Bhopal and collaborating with cross-functional technical and non-technical teams.
• Prior experience in transcription, back office, or administrative roles is an advantage.
• Minimum high school diploma; a bachelor's degree or relevant vocational training is preferred.