Back Office Executive and Sales Coordinator

Role & responsibilities

• Provide daily administrative support to the Sales team.
• Maintain and update customer and sales records in Excel/CRM.
• Prepare sales reports, quotations, invoices, and other documents.
• Coordinate with Sales Executives regarding customer requirements and order status.
• Follow up on pending orders, payments, deliveries, and customer requests.
• Coordinate with internal departments such as Accounts, Dispatch, Purchase, and Operations.
• Maintain proper documentation of sales activities and customer communications.
• Generate daily/weekly/monthly sales reports for management.
• Assist sales personnel with quotations, price lists, product information, and other requirements.
• Handle customer calls, emails, and basic queries when required.
• Ensure timely and accurate data entry.
• Support the Sales Manager in achieving smooth sales operations.
• Sample support to customers & team members.

Preferred candidate profile

• Graduate in any discipline.
• 13 years of experience in back office, sales coordination, sales support, or administration preferred.