Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    3. Job

    Job · 13453500

    Yashi Solar Tech Solutions logo

    Back Office Coordinator

    Yashi Solar Tech Solutions · Bhopal · onsite · Posted 58d ago

    ₹2.2L - ₹3.2L PA5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

  1. Job Description – Back Office Team Leader
  3. Company: YASHI SOLAR TECH SOLUTIONS
  4. Department: Back Office / Operations
  5. Position: Back Office Team Leader
  6. Location: [Location]
  7. Employment Type: Full-Time
  8. Reporting To: Operations Manager / Management
  10. Job Summary
  12. We are looking for an experienced and responsible Back Office Team Leader to manage and supervise the back-office operations of our Solar EPC business. The candidate will be responsible for leading the back-office team, ensuring timely and accurate processing of solar project documentation, coordinating with customers, sales and site teams, and monitoring project progress from order confirmation to commissioning and subsidy/net-metering completion.
  14. Key Responsibilities
  16. 1. Team Management
  18. - Lead, supervise and manage the Back Office team.
  19. - Allocate daily tasks and monitor team productivity.
  20. - Maintain proper follow-up and ensure tasks are completed within deadlines.
  21. - Train new team members on company processes and documentation.
  22. - Conduct regular team reviews and resolve operational issues.
  24. 2. Solar Project Documentation
  26. - Check and maintain complete documentation for residential, commercial and industrial solar projects.
  27. - Verify customer KYC, electricity bills, property documents and other required documents.
  28. - Maintain accurate project-wise records and databases.
  29. - Ensure all documents are properly uploaded and updated on relevant portals/software.
  31. 3. DISCOM / Government Portal Coordination
  33. - Coordinate for solar rooftop applications, approvals, net metering and commissioning processes.
  34. - Track application status and pending cases.
  35. - Coordinate with DISCOM officials/concerned departments whenever required.
  36. - Monitor government subsidy-related documentation and processes.
  37. - Ensure timely completion of documentation required for subsidy claims.
  39. 4. Project Tracking & Follow-ups
  41. - Maintain a complete project tracking sheet from Lead Booking Documentation Loan Installation Inspection Net Metering Commissioning Subsidy.
  42. - Track pending activities and ensure timely follow-ups.
  43. - Identify delayed projects and escalate them to management.
  44. - Prepare daily/weekly/monthly status reports.
  46. 5. Customer Coordination
  48. - Coordinate with customers regarding pending documents, approvals, payments and project-related requirements.
  49. - Provide customers with accurate updates regarding project status.
  50. - Handle customer queries related to documentation and project processes.
  51. - Maintain proper records of customer communication and follow-ups.
  53. 6. Coordination with Internal Teams
  55. Work closely with:
  57. - Sales & Telecalling Team
  58. - Site Survey Team
  59. - Installation/EPC Team
  60. - Purchase & Procurement Team
  61. - Finance/Accounts Team
  62. - Loan/Banking Team
  63. - Management
  65. Ensure smooth communication and handover between departments.
  67. 7. MIS & Reporting
  69. - Prepare daily, weekly and monthly MIS reports.
  70. - Maintain project-wise and employee-wise performance reports.
  71. - Track pending documents, applications, installations and approvals.
  72. - Report critical issues and delays to management on time.
  74. Required Skills
  76. - Good knowledge of MS Excel / Google Sheets.
  77. - Strong documentation and record-management skills.
  78. - Good communication and customer-handling skills.
  79. - Team leadership and task-management ability.
  80. - Good follow-up and coordination skills.
  81. - Ability to work with deadlines and multiple projects simultaneously.
  82. - Basic understanding of solar rooftop EPC processes, net metering and subsidy procedures.
  83. - Strong attention to detail.
  85. Qualification & Experience
  87. - Graduate in any discipline; candidates with relevant technical/management qualifications will be preferred.
  88. - 2–4 years of experience in back office, operations, solar EPC, renewable energy, banking/loan processing or a similar field.
  89. - Previous team-handling experience will be preferred.
  90. - Candidates with solar industry experience will have an advantage.
  92. Performance Expectations / KPIs
  94. - Timely completion of project documentation.
  95. - Reduction in pending/incorrect documents.
  96. - Timely processing of DISCOM/net-metering/subsidy activities.
  97. - Project status updated accurately on a daily basis.
  98. - Team productivity and task completion.
  99. - Customer response and follow-up quality.
  100. - Reduction in project delays caused by back-office processes.
  101. - Accurate and timely MIS reporting.
  103. Working Requirements
  105. - Ability to handle multiple projects and deadlines simultaneously.
  106. - Maintain confidentiality of customer and company documents.
  107. - Follow company SOPs and reporting systems.
  108. - Maintain professional communication with customers, vendors and government/DISCOM representatives.
  109. - Take ownership of pending cases and ensure proper closure.

  110. Sourced from naukri

    Skills

    Office Coordinationteam managementSolar EnergySolar Project

    Back Office Coordinator · waiting for your command