Back Office Associate

Roles and Responsibilities

• Provide backend operations support to ensure efficient data processing and management.
• Offer email support to customers, responding promptly to their queries and concerns.
• Perform data entry operations accurately and efficiently, maintaining high levels of accuracy.
• Offer customer care services through phone calls, addressing customer issues professionally.
  

Desired Candidate Profile:

• 0-5 years of experience in back office operations or related field.
• Strong understanding of backend operations principles and practices.
• Excellent communication skills for effective email support and customer interactions.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Ability to work independently with minimal supervision.
• Preference will be given to the candidate residing within a radius of about 8km from our office.
• Comfortable communicating with clients in English, Marathi and Hindi (preferred)

What We Offer:

Competitive salary, Yearly Increment and Bonus

12 Days Casual and 12 days Sick Leave per year.