B2C Executive
Visa2fly · Gurugram · onsite · Posted 62d ago
Not disclosedFresherfulltimeSourced from
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About this role
Location: Gurgaon
Experience: 0.6 to 2 Years
Company: Visa2Fly
Job Description:We are looking for a dynamic and customer-focused B2C Executive to join our team at Visa2Fly. The ideal candidate will be responsible for handling customer queries, guiding clients through visa and travel-related services, and ensuring a smooth end-to-end customer experience.
Key Responsibilities:- Handle inbound and outbound customer calls.
- Assist customers with visa, travel documentation, and service-related queries.
- Provide accurate information and maintain high service quality.
- Follow up with customers to ensure timely completion of processes.
- Maintain customer records and update the CRM.
- 0.6 to 2 years of experience in customer service or B2C roles.
- Excellent communication and interpersonal skills.
- Ability to handle customers professionally and patiently.
- Basic computer and CRM knowledge preferred.
- Fast-growing travel & visa service company
- Supportive team and growth-focused environment
- Opportunity to learn and advance your career
Sourced from foundit
Skills
crm