B2B Telecaller Commercial Insurance Lead Generation

Job Description: B2B Telecaller Commercial Insurance Lead Generation

• Location: India (Work from office)I MohaliI Punjab
• Employment Type: Full-Time
• Shift: Night Shift (Canada Business Hours)
• Experience: 3 to 5 Years in B2B Telecalling / Cold Calling
• Industry: Commercial Insurance / B2B Lead Generation

We are looking for a confident, articulate, and results-driven B2B Telecaller to connect with Canadian business owners, introduce our commercial insurance services, identify potential clients, and generate qualified leads for our commercial insurance brokers.
Key Responsibilities:

• Conduct outbound B2B cold calls to Canadian businesses and business owners to generate commercial insurance leads.
• Explain our commercial insurance services professionally.
• Identify businesses that may require commercial insurance, including:

Contractors, plumbers, electricians, and HVAC companies.
Construction and renovation businesses.
Manufacturers, wholesalers, and distributors.
Restaurants, cafes, and hospitality businesses.
Retail stores and other small and medium-sized businesses.
Commercial property owners and real estate investors.

• Engage decision-makers, including business owners, presidents, operations managers, and other relevant contacts.
• Qualify prospects by understanding their business activities, existing insurance arrangements, renewal timelines, and potential insurance requirements.
• Schedule appointments and arrange follow-up calls for commercial insurance brokers.
• Maintain accurate records of calls, conversations, lead status, and follow-up activities in the CRM.
• Follow up with prospective clients through telephone and email where appropriate.
• Meet daily, weekly, and monthly targets for outbound calls, meaningful conversations, qualified leads, and appointments.
• Maintain a professional, consultative, and customer-focused approach throughout every interaction.
• Follow approved calling scripts, company processes, and applicable Canadian telemarketing and privacy requirements.

Required Qualifications & Skills:

• 35 years of proven experience in B2B telecalling, cold calling, outbound sales, or appointment setting.
• Excellent spoken English with strong fluency, clarity, pronunciation, and conversational ability.
• Demonstrated ability to communicate confidently with Canadian or North American business customers.
• Experience speaking with business owners and senior decision-makers.
• Strong persuasion, objection-handling, negotiation, and relationship-building skills.
• Ability to initiate conversations with unfamiliar prospects and maintain a professional tone.
• Experience using CRM systems, lead management tools, and calling software.
• Strong listening skills and the ability to ask relevant questions to qualify prospects.
• Comfortable working independently in a target-driven environment.
• Willingness to work night shifts aligned with Canadian business hours.

Important: Candidates must have excellent spoken English and genuine B2B cold-calling experience. This is not a customer service, telemarketing survey, or inbound calling position.
Preferred Qualifications:

• Experience in the Canadian, US, UK, or Australian B2B markets.
• Previous experience in insurance, financial services, commercial lending, or professional services.
• Familiarity with Canadian businesses and industry sectors.
• Experience generating leads and booking appointments for sales representatives or consultants.
• Understanding of commercial insurance is an advantage, but training will be provided.

Working Hours:

• Night shift aligned with Canadian business hours.
• Candidates must be comfortable working during the Canadian daytime, which generally corresponds to evening and night hours in India.
• Working hours will be confirmed based on the company's calling schedule and the applicable Canadian time zone.

Performance Expectations:

• The successful candidate will be evaluated on measurable outcomes, including:
• Daily outbound call volume.
• Number of meaningful conversations with business decision-makers.
• Number of qualified commercial insurance leads generated.

• Number of appointments scheduled for insurance brokers.
• Prospect follow-up and CRM accuracy.
• Conversion of calls into genuine business opportunities.

The primary objective is to generate qualified commercial insurance leads and book appointmentsnot simply to make a high volume of calls.
What We Offer:

• Opportunity to work with a Canadian commercial insurance brokerage.
• Exposure to the North American B2B sales environment.
• Structured training on commercial insurance products, target industries, and lead qualification.
• A performance-driven work environment with clear expectations and growth opportunities.
• Opportunity to develop expertise in B2B sales, lead generation, and commercial insurance.

Ideal Candidate Profile:
We are looking for someone who is articulate, confident, persistent, and commercially minded. The ideal candidate can speak naturally with Canadian business owners, build credibility within the first few minutes of a call, handle objections professionally, and convert cold conversations into qualified sales appointments.
If you have strong communication skills, enjoy outbound sales, and are comfortable speaking with business owners in a North American market, we would like to hear from you.
How to Apply:
Please submit your resume highlighting your B2B cold-calling experience, the markets you have worked in, your spoken English proficiency, and your current or expected salary.
Application screening requirements:
1. Total years of B2B cold-calling experience.
2. Experience calling Canadian or North American businesses.
3. Current location and availability for night shifts.
4. Current and expected salary.
5. A short voice recording introducing yourself and describing your cold-calling experience.