B2B Inside Sales Team Leader

Job Description

The B2B Sales Team Lead will oversee a team of sales executives managing retailers, wholesalers, and dermat clients, ensuring performance excellence, conversion quality, and sales growth through structured monitoring and training.

• Lead, guide, and motivate the B2B sales team to achieve revenue and outreach targets.
• Manage and expand relationships with retailers, wholesalers, and dermat clinics.
• Conduct regular call audits to monitor communication quality, professionalism, and conversion capability.
• Track and review key performance metrics — call volume, lead conversion, follow-up quality, and target achievement.
• Coach and develop team members on effective selling, negotiation, and product knowledge.
• Work closely with the Marketing and Operations teams to align on pricing, leads, and fulfilment.
• Develop growth strategies for regional and national B2B expansion.
• Prepare and share performance reports and insights with senior management.

Requirements

• Bachelor's degree in Business, Marketing, or related field (MBA preferred).
• 4+ years of experience in B2B sales with at least 1–2 years leading a sales team.
• Proven experience handling retail and wholesale clients; skincare, cosmetics, pharma, or FMCG background preferred.
• Strong communication, leadership, and data-driven decision-making skills.
• Proficiency in CRM tools, Excel, and reporting dashboards.

Benefits

• Exposure to scaling B2B operations in skincare/D2C industry.
• Supportive team environment and career advancement scope.