B2B Collection Trainee - MBA Finance Freshers

Role & responsibilities

Collection and management of a diverse account receivables portfolio via telephone, email, etc.

Handling day-to-day courtesy calls, follow-ups, notation and query management.

Investigate and resolve delinquent client accounts.

Audit delinquent, uncollectible accounts to ensure maximum efforts have been taken to collect funds.

Critically review and make recommendations to Team Lead of corrective actions based on client circumstances.

Work with outside, third party collection agencies when conditions warranty. Escalation to next stage of delinquency.

Review and analyze collection reports, organize and perform collection calls.

Preparation of monthly and ad hoc reports as requested or required, and Maintenance of customer files.