B2B Auction_Buyer Relationship Manager

Designation: Buyer Relationship Manager

About the role: To develop or grow the region for the bank auction channel in coordination with the plans set for the business.

Responsibilities:

• To build and maintain relationships with existing buyers/dealers/sellers.
• To be responsible for the business operations of the allocated region according to operational standards.
• To monitor live auctions, training and support to buyers to bid online, ensuring competition & quality during auctions.
• To follow up with dealers for payments and sellers for documentation.
• To coordinate with buyers & sellers for smooth closure of deals.
• To report payment status and daily progress.

Additional Responsibilities:

Reporting Team

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• Reporting Department:

Educational qualifications preferred

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Key Performance Indicators:

1. TAT for query and escalation management
   
2. Approval Count against Bid Received (Target/Achievement)
   
3. NPS Score?to be measured by an external agency and attributed to the smallest possible unit. Measured as % of target score
4. New Buyer Acquisition (Target vs Actual)
   
5. Existing buyer renewals (Taget vs Actual)
   
6. TAT for payment collection from buyers (as per buyer SOP)
   
7. ?Count of payment collection (Target vs Actual)

Required Competencies:

• Basic Exposure of MS Office
  
• Strong coordination skills
  
• Fluent in local language
  
• Strong time-management and communication skills.
  
• Highly motivated, go-getter attitude, ready to take challenges.

Required Knowledge:

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.