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    Job · 19107263

    Alegeus logo

    B-Claims Operations Associate I

    Alegeus · Bengaluru · onsite · Posted 27d ago

    Undisclosed5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    Do you want to shape the future of fintech and healthtechEnergized by challenges and inspired by bold goals. Ready to elevate your career alongside driven and talented colleaguesIf that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.


    Claims Operations Associate I
    Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Claims Operations Associate I, you'll play a critical role in delivering accurate and timely claims processing that directly enhances the member experience and supports operational excellence. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.


    Responsibilities
    • Drive accuracy and quality by expertly managing claims processing while consistently meeting high performance standards
    • Make an impact on operational efficiency by achieving key productivity metrics like release rate, claims per hour, and handle time
    • Deliver exceptional service by ensuring member transactions are processed seamlessly and with precision
    • Act as a problem-solver by initiating research and creating tickets to resolve complex or unclear cases
    • Build strong cross-functional partnerships by collaborating with internal teams to resolve issues and improve workflows
    • Grow your expertise by deepening your understanding of Alegeus products, policies, and best practices, while contributing to continuous improvement initiatives


    Essential Skills for Creating a Lasting Impact
    • Strong attention to detail
    • analytical problem-solving
    • effective communication
    • time management
    • prioritization
    • collaboration
    • claims processing
    • Microsoft Office tools (Excel, Word, PowerPoint, Outlook, and Teams)
    • operations experience

    Sourced from naukri

    Skills

    workflowsmicrosoft officestatisticshealthtechUnclearCompensation And BenefitsFintechResearchtime managementoperationsLegalrecruiterClaims ProcessingArtificial Intelligence

    About Alegeus

    Alegeus logo

    Alegeus

    FinTech

    501-1000

    employees

    1995

    31 years old

    Waltham

    US

    About

    Alegeus Technology

    Alegeus is a FinTech company operating in the healthcare benefits space. At a high level, were the leading platform that powers tax-advantaged benefit accounts so think of things like HSAs, FSAs, etc. In other words, we sit at the intersection of healthcare, payments, and technology, and essential we're helping millions of people save smarter and spend better on their healthcare.

    In recent years, Alegeus has grown quickly and successfully, but like many fast-growing companies, we’ve reached that stage where we need to evolve from “scale-first strategy” to sustainable, scalable growth. We’re sharpening our identity as a true FinTech company, not just HealthTech and we’re building the operational and strategic infrastructure to support that future.

    Since joining Vista Equity Partners, one of the world’s leading private equity firms focused exclusively on software and technology with approx. 80 companies in their portfolio, we’ve been laying the groundwork for that next phase of growth and maturity. We’re investing in technology (think product, AI, etc.) , leadership, and process, all with the goal of creating a more aligned, efficient, and high-performing organization. When it comes to the numbers here's a rapid fire breakdown:

    • 1k employees, HQ in Boston, but also have office in Bangalore and Orlando and a presence in Milwaukee.
    • We've doubled revenue in five years.
    • Directionally we're $300m + this year
    • We've tripled EBITDA in five years with 47% EBITDA margins
    • We're projected to have more than 11M lives on platform this year, with ~99% client retention
    • Greater than 50% rule of 40

    Industries

    FinTech

    Employee ratings

    44 reviews

    2.5/ 5

    Culture

    2.5

    Career growth

    2.2

    Work-life

    2.9

    Employees rate it well for

    Senior Management5

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    B-Claims Operations Associate I · waiting for your command