B-Claims Operations Associate I
Alegeus · Bengaluru · onsite · Posted 27d ago
About a minute. You'll make an account on the way through.
About this role
Claims Operations Associate I
Responsibilities
- Drive accuracy and quality by expertly managing claims processing while consistently meeting high performance standards
- Make an impact on operational efficiency by achieving key productivity metrics like release rate, claims per hour, and handle time
- Deliver exceptional service by ensuring member transactions are processed seamlessly and with precision
- Act as a problem-solver by initiating research and creating tickets to resolve complex or unclear cases
- Build strong cross-functional partnerships by collaborating with internal teams to resolve issues and improve workflows
- Grow your expertise by deepening your understanding of Alegeus products, policies, and best practices, while contributing to continuous improvement initiatives
Essential Skills for Creating a Lasting Impact
- Strong attention to detail
- analytical problem-solving
- effective communication
- time management
- prioritization
- collaboration
- claims processing
- Microsoft Office tools (Excel, Word, PowerPoint, Outlook, and Teams)
- operations experience
Sourced from naukri
Skills
About Alegeus

Alegeus
FinTech
501-1000
employees
1995
31 years old
Waltham
US
About
Alegeus Technology
Alegeus is a FinTech company operating in the healthcare benefits space. At a high level, were the leading platform that powers tax-advantaged benefit accounts so think of things like HSAs, FSAs, etc. In other words, we sit at the intersection of healthcare, payments, and technology, and essential we're helping millions of people save smarter and spend better on their healthcare.
In recent years, Alegeus has grown quickly and successfully, but like many fast-growing companies, we’ve reached that stage where we need to evolve from “scale-first strategy” to sustainable, scalable growth. We’re sharpening our identity as a true FinTech company, not just HealthTech and we’re building the operational and strategic infrastructure to support that future.
Since joining Vista Equity Partners, one of the world’s leading private equity firms focused exclusively on software and technology with approx. 80 companies in their portfolio, we’ve been laying the groundwork for that next phase of growth and maturity. We’re investing in technology (think product, AI, etc.) , leadership, and process, all with the goal of creating a more aligned, efficient, and high-performing organization. When it comes to the numbers here's a rapid fire breakdown:
- 1k employees, HQ in Boston, but also have office in Bangalore and Orlando and a presence in Milwaukee.
- We've doubled revenue in five years.
- Directionally we're $300m + this year
- We've tripled EBITDA in five years with 47% EBITDA margins
- We're projected to have more than 11M lives on platform this year, with ~99% client retention
- Greater than 50% rule of 40
Industries
Employee ratings
44 reviews
Culture
2.5
Career growth
2.2
Work-life
2.9
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