Ayurveda Patient Co-ordinator
Ayur.AI · Chennai · onsite · Posted 1d ago
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About this role
JOB DESCRIPTION
Job Title: Ayurveda Patient Co-ordinator
Location: Ludhiana, Punjab (Full Time)
Experience: 1-2 Years of experience
Role Summary
The Ayurveda Patient Coordinator will be the first point of contact for patients visiting the hospital.
We have opened integrative Metabolic Clinic in collaboration with Bawa Hospital, Ludhiana.
The role involves guiding patients to the Ayurveda kiosk, introducing them to the available Ayurveda services, answering basic queries, and coordinating consultations with the Ayurveda doctor.
About Ayur.AI
Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored programs for Metabolic, Gut and Women's Health issues. We are opening multiple Integrative Diabetes Centers focused on addressing the root cause of diabetes through an integrative approach.
Key Responsibilities
Welcome patients in a warm and professional manner.
Identify patients who may benefit from Ayurveda services.
Guide patients to the Ayurveda kiosk.
Explain the benefits and availability of Ayurveda treatment in simple, patient-friendly language.
Encourage eligible patients to meet the Ayurveda doctor for a consultation.
Coordinate appointments and manage patient flow to the consultation room.
Maintain records of patient interactions, referrals, and consultations.
Follow up with patients when required.
Work closely with doctors and hospital staff to ensure a smooth patient experience.
Maintain a clean, organized, and welcoming kiosk.
Required Skills
Excellent communication skills in Punjabi, Hindi & English is an added advantage.
Friendly, polite, and patient attitude.
Confident and proactive personality.
Ability to approach and engage patients comfortably.
Strong interpersonal and customer service skills.
Good organizational and coordination abilities.
Basic computer and smartphone proficiency.
Qualifications
Any degree related to Medical, Science, Pharmacy stream
Experience in healthcare, patient relations, customer service, or sales is an advantage.
Freshers with excellent communication skills may also apply.
Desired Qualities
Active and energetic.
Pleasant personality with a welcoming smile.
Empathetic and respectful toward patients.
Self-motivated and target - oriented.
Professional appearance and conduct.
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