AVP, Enterprise Program Portfolio Management

Job Summary

AVP, Enterprise Program Portfolio Management - Remote

The AVP Program Portfolio Management is responsible for leading and developing the overall portfolio and project vision for one or more accounts. This position will be responsible for creating an implementation strategy to accomplish the division's long term strategic and market driven vision within their accounts. This position requires broad technical and analytical experience, as well as strong interpersonal leadership skills. This leader works directly with external clients and customers to ensure that business needs are met while leveraging cross functional internal, matrixed resources to deliver results.

Responsibilities

• Lead a long-term strategic and market driven approach to manage projects, people, customer expectations, and business priorities to achieve customer satisfaction and overall strategic goals of the organization; develops and measures key metrics related to measure success of portfolios and programs
• Establishes and implements processes and best practices to drive the software development lifecycle process including analysis, planning, design, development, testing, installation, and maintenance of support systems for business areas
• Leads overall change and enhancements to business processes, policies, and IT systems by proactively identifying risk or inefficiencies to drive process improvement and mitigate risk
• Establishes and executes overall program governance that manages risks, issues, key decisions, and deliverables; building process that can be leveraged across the organization
• Influences and drives commitment to best practices throughout the organization; proactively shares successes and learning within state government contracts to deliver best in class client and member experiences
• Owns and manages a portfolio of accounts to deliver portfolio priorities on time, within budget and scope including responsibility for project-specific budgets, the development of project cost estimates, and management of program risks and issues within the portfolio
• Builds and maintains collaborative relationships internally with senior leaders including IT leadership, enabling services, and owns relationship with external clients and stakeholders to drive portfolio management, issue resolution, and change management on significant changes, implementations, and investments
• Provides leadership and oversight to team of project management leaders and experts by providing formal training, diverse assignments, coaching, mentoring, and other development techniques
• Maintains in-depth industry and competitive insights to proactively evaluate programs and processes, driving a continuous change environment
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree in Finance, Business, Health Care Administration, or related area of study or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 12 years of client service experience to include 5 years of account management in PBM, managed care or state government
• 8 years of leadership/people management experience
• Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Strong interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departments, internally and externally, and at all levels within an organization
• Demonstrated ability driving the identification of improvement opportunities and leading the implementation of process changes
• Exceptional communication skills with ability to communicate complex information to a variety of audiences
• Exceptional client relationship management and cross-functional team building skills
• Strong analytical and critical thinking skills; able to synthesize information from multiple sources into actionable plans
• Ability to balance and prioritize compliance, business and other competing goals and risks, while still driving programs and initiatives to completion

Preferred Qualifications

• MBA or other related advanced degree
• Experience working within Commercial, Medicare, Medicaid, Health Insurance Marketplace, and/or Employer Markets segments/lines of business

Compliance

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.