AVP - Collections Strategy and Analytics

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- To develop, implement and monitor systematic tools to address challenges that pace the Unit, develop solutions, and offer options that translate desired objectives to implementable and measurable process stepconstraints.

- Assist in executing, evaluating, Improving and monitoring portfolio interventions.

- Support in the management of key portfolio indicators and credit cost within budgeted levels.

- Champion a systematic approach towards portfolio management where performance delivery hinges more on an intelligence driven aggregation of robust processes rather than a simple aggression of individual efforts.

- Improve collection efficiency and effectiveness by developing and deploying intelligence-based tools such as scorecards.

- Forecast portfolio movement choosing robust modelling techniques and estimate key financial out comes including loss, provisions etc across the retails assets and card suite.

- De-risk unit efficiency through an integrated framework of process and systems.

- Build performance score cards for collections team across levels.

- Forecast and devise staff s capacitation model to ensure adequate bench strengths to manage incoming collection volumes
- Build senior collection management consensus around proposed approaches of portfolio management and system solutions devised to deliver incremental collections efficiencies.

- Develop strong Analytical platform that would facilitate decision making of factual basis.

- Devise MIS to measure significant aspects- both existing and proposed - of collections performance and review performance of constituent portfolio segment to identify possible areas of focus for collections action.

- Provide inputs to Credit Policy and underwriting on basis of portfolio trends.

- Analyze performance and productivity trends by identifying poor performing segments -leading to focused action in controlling delinquencies and Credit Losses.

Qualification: Post Graduate/ Graduate in any discipline