AVP Clinical Operations

Relevant Experience and educational requirements:

• Medical qualification- MBBS, BHMS, BAMS,, preferably in clinical sciences
• CPC/CIC/CCS certification
• Additional relevant certifications would be an added advantage
• 15 years of experience in BPO/KPO industry
• 5+ years of experience as Senior Manager/Director Operations
• Experience managing Managers or similar levels
• Experience in US healthcare health plan operations (pre-adjudication, post adjudication or adjudication) preferred
• Implementations/transitions experience preferred

Skills and competencies:

• Strong analytical, critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• MS office proficiency
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads
• Ability to make sound decisions keeping in mind business interests
• Comfortable handling teams across geographies, i.e. other locations within India, Philippines or in the US
• Capable of working under stress and for extended amounts of time