AVP - Chargeback / Dispute Management

Candidate Expectation

Total work experience of 18+ years of experience in Banking and Cards domainwith hands on experience in Dispute and Fraud Management

Minimum Bachelor s degree (preferably in a Business/Finance/Accounting related field) with a Masters or Domain Certification

Job Description:

Experienced Cards Disputes & Fraud Operations Leader with strong expertise in Credit/Debit Card Disputes, Chargebacks, Fraud Management, and International BPS Operations.

The candidate will be responsible for end-to-end operations,client management, team leadership, compliance, and process transformation.

Roles and Responsibilities: 18+years of BFSI/Banking experience with strong Cards domain expertise.

Key skills:

Cards Dispute Management, ChargebackOperations, Credit Card Disputes, Debit Card Disputes, Fraud Management, VisaMastercard Disputes, Card Operations, Pre-Arbitration, BFSI Operations, DisputeResolution, Fraud Investigation, Payment, Merchant, Visa Chargeback, MastercardDispute, Cards Servicing.

Acquiring, Issuing, Visa, Mastercard, Settlement, Reconciliation