Avionics Systems Customer Support Engineer

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Boeing is the worlds largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.

In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of Indias defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

The Boeing India Engineering Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector These engineers deliver cutting-edge RD, innovation, and high-quality engineering work in global markets in traditional and emerging areas, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, to enhance quality, safety, and productivity for airline customers, shaping the future of aerospace in India for India, and the world.

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• Boeing India Engineering has an immediate opening for Avionics Systems Customer Support Engineer (Communications, Navigation, Surveillance systems). The primary responsibility in this role will be addressing and resolving in-service issues related to airplane Network recording, cabin display systems, Auto-Flight, Flight Management Systems Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems
• In this role, you will also be tasked with: working directly with airline customers to analyze Network recording, cabin display systems, Auto-Flight, Flight Management Systems Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems, developing and performing tests to ensure system designs meet operational and functional requirements, and monitor supplier performance to ensure system integration and compliance with requirements.
• The position requires flexibility to address emergent issues and support important airline meetings off-hours. This position may also require an occasional off-shift work schedule to support the fleet operating 24/7/365.
• Willing to support a 24/7 on-call rotation schedule and the ability to work variable shifts, including weekends or overtime
• You will be an integral part of supporting all Boeing Commercial Airplane models in-service and under development, including programs such as 747, 767, 777, 787, 737NG, 737 MAX, 777X, and the next generation of commercial airplanes.
• This position will focus on providing 24/7 support to Boeing commercial airplane customers
• Develops and documents moderately complex electronic and electrical system requirements
• Designs hardware, software and interface specifications.
• Tests and validates to ensure system designs meet operational and functional requirements
• Assists in monitoring supplier performance to ensure system integration and compliance with requirements
• Solves problems concerning fielded hardware and software over the entire product lifecycle.
• Research specific technology advances for potential application to company business needs.

• Bachelors degree in engineering with, 8-10 years or masters degree in engineering with 7-11 years and related work experience.
• Must be flexible, with a high tolerance for organizational complexity and ability to work with partners from within Boeing and outside, across different cultures and time-zones
• Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment.
• Must be very fluent in spoken and written English and have excellent communication style.
• Ability to mentor and teach subordinates and partners to accomplish project and departmental goals and objectives.

• Have experience working with Boeing 7XX series, EE Systems service engineering especially on Network recording, cabin display systems, Auto-Flight, Flight Management Systems Air Data/Inertial Reference Systems, Communications, Navigation, Surveillance systems
• Prefer candidate that is proficient in using ATA Specification aircraft maintenance documentation, including manuals, and service actions. Must have computer skill proficiency, including but not limited to aircraft-related systems, and proprietary software systems (for example, PDM).
• Fluent with MS Office products with knowledge of MS Project.

• Bachelors in engineering or higher
• 8-10 yearsexperience with Bachelors Degree in Electrical/Electronic/Aerospace Engineering or 7-11 yearsexperience with Masters Degree in Electrical /Electronic/ Aerospace Engineering or equivalent degree.

• This Position offers relocation based on candidate eligibility within India.

This is not an Export Control position.

Bachelor's Degree or Equivalent Required

This position offers relocation based on candidate eligibility.

Employer willing to sponsor applicants for employment visa status.

Not a Shift Worker (India)