AVD SME - S

Key Responsibilities:

• Design, deploy, configure, and manage Azure Virtual Desktop (AVD) environments.
• Implement and support AVD host pools, application groups, workspaces, and session hosts.
• Perform capacity planning, performance tuning, and optimization of AVD infrastructure.
• Manage FSLogix profiles, user sessions, and storage solutions.
• Configure and maintain Azure networking components including VNets, NSGs, VPNs, and ExpressRoute.
• Integrate AVD with Microsoft Entra ID (Azure AD), Active Directory, and hybrid identity solutions.
• Monitor and troubleshoot AVD performance, connectivity, and user experience issues.
• Implement security best practices, compliance standards, and access controls.
• Automate deployment and administration using PowerShell, ARM templates, Terraform, or Azure Automation.
• Support application delivery and image management using golden images and image galleries.
• Collaborate with security, cloud, and infrastructure teams for solution architecture and operational excellence.
• Create and maintain technical documentation, SOPs, and knowledge articles.
• Provide L3/L4 support and root cause analysis for complex issues.
• Participate in migration projects from on-premises VDI platforms such as Citrix and VMware Horizon to AVD.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in Infrastructure, Cloud, or End User Computing environments.
• Strong hands-on experience with Azure Virtual Desktop (AVD) administration and support.
• Good understanding of Microsoft Azure services and cloud architecture.
• Experience with:
• Azure Compute
• Azure Storage
• Azure Networking
• Azure Monitor
• Azure Backup
• Expertise in Windows Server and Windows 10/11 Multi-Session environments.
• Experience managing FSLogix Profiles and profile containers.
• Strong knowledge of Active Directory, Group Policies, DNS, and Microsoft Entra ID.
• Experience with PowerShell scripting and automation.
• Understanding of security, governance, and compliance best practices.
• Strong troubleshooting and problem-solving skills.