Automation Service Engineer

Role & responsibilities

1. Modify PLC logic, tune PID loops, and configure SCADA/HMI screens, alarms, trends, and recipes.

2. Serve as the single point of contact for machine automation support involving PLC, HMI, SCADA, electrical systems, drives, and related automation equipment.

3. Maintain accurate, inspection-ready automation documentation such as control narratives, network diagrams, I/O lists, alarm configurations, and system backups.

4. Analyze and troubleshoot electrical and electronic systems of machinery at customer sites.

5. Diagnose and resolve electrical and automation issues to minimize downtime and improve machine performance.

6. Provide technical advice and services to customers.

7. Support new equipment installations and automation-related projects, including requirements definition, vendor coordination, FAT/SAT participation, commissioning, and equipment hand over.

8. Inform customers concerns point to internal team, implement solutions at site (via online or site visit) and take feedback and share with respective team

9. Maintaining library of softwares project wise for the machines dispatched from factory.

10. Good written and communication skills, periodically update daily work report to concern persons.

11. Troubleshoot automation and control system issues, perform root cause analysis, and implement corrective actions to improve equipment reliability and uptime.

• PLC Programming and Troubleshooting
• HMI Development and Support
• SCADA System Configuration and Diagnostics
• Electrical Control Panel Troubleshooting
• VFD and Servo Drive Basics
• Industrial Automation Systems
• Machine Commissioning and Startup Support
• Industrial Communication Networks