Automation & Managed File Transfer (MFT) Engineer

Key Responsibilities

Core Technical Skills

JAMS Scheduler | Global scape EFT | Managed File Transfer (MFT) | PGP/GPG Encryption | PGP Key Management | SFTP | FTPS | SSH | SSL/TLS | PKI | PowerShell | Windows Server | Linux/Unix | SQL | REST APIs | Production Support | Workflow Automation | Incident & Problem Management

JAMS Workload Automation

• Design, develop, configure, and maintain enterprise workload automation solutions using JAMS Scheduler.
• Create and manage jobs, sequences, dependencies, triggers, schedules, variables, resources, alerts, and notifications.
• Automate batch-processing workflows across Windows, Linux/Unix, databases, applications, and enterprise platforms.
• Monitor scheduled workloads and troubleshoot failed, delayed, or dependent jobs.
• Configure and maintain JAMS agents, credentials, security, queues, and execution environments.
• Perform JAMS platform administration, upgrades, patching, maintenance, and performance optimization.
• Develop reusable automation frameworks and standards to reduce manual operational activities.
• Implement appropriate logging, monitoring, alerting, retry, and recovery mechanisms for automated processes.

Global scape / Managed File Transfer

• Administer, configure, and support Global scape EFT (Enhanced File Transfer) environments.
• Develop and maintain secure file-transfer workflows using SFTP, FTPS, FTP, HTTPS, and related protocols.
• Configure Global scape event rules, scheduled transfers, automated workflows, notifications, and partner integrations.
• Manage users, service accounts, authentication, permissions, virtual folders, certificates, SSH keys, and security policies.
• Support onboarding and offboarding of internal applications, customers, vendors, and external trading partners.
• Troubleshoot file-transfer failures, connectivity problems, authentication issues, permissions, certificates, SSH keys, and network-related issues.
• Monitor file-transfer activity and maintain appropriate logging, auditing, reporting, and alerting.
• Ensure MFT configurations comply with enterprise security and data-protection requirements.

PGP Encryption & Security

• Implement and support PGP encryption and decryption for secure file-transfer workflows.
• Configure automated PGP encrypt/decrypt processes within Global scape, JAMS, scripts, and application workflows.
• Manage PGP public and private keys, including key generation, import/export, distribution, backup, rotation, expiration, and revocation.
• Configure and troubleshoot PGP signing and signature verification processes where required.
• Troubleshoot encryption/decryption failures, incorrect keys, expired keys, passphrase issues, and partner interoperability problems.
• Coordinate PGP public-key exchanges with customers, vendors, and external trading partners.
• Apply security best practices for protecting private keys, passphrases, service accounts, and sensitive file-transfer data.
• Maintain documentation and audit records for PGP key lifecycle and secure file-transfer configurations.
• Work with cybersecurity teams to ensure encryption solutions meet organizational security and compliance standards.

Automation & Scripting

• Develop and maintain automation scripts using PowerShell, shell scripting, Python, or similar technologies.
• Integrate JAMS and Global scape with enterprise applications, databases, APIs, and infrastructure services.
• Automate file processing, validation, encryption/decryption, movement, archival, and notification processes.
• Implement error handling, logging, retries, notifications, and recovery procedures.
• Identify manual operational processes and develop automation solutions to improve efficiency and reliability.
• Maintain scripts and automation configurations using appropriate source-control and change-management processes.

Production Support & Operations

• Provide Level 2/Level 3 production support for JAMS, Global scape, PGP, and related automation services.
• Troubleshoot complex production issues and perform root-cause analysis for recurring incidents.
• Participate in incident, problem, change, and release-management processes.
• Coordinate platform upgrades, migrations, patches, maintenance, and infrastructure changes.
• Support high availability, disaster recovery, business continuity, failover, and recovery testing.
• Participate in an on-call support rotation as required for business-critical automation and file-transfer services.
• Develop and maintain technical documentation, architecture diagrams, operational procedures, support documentation, and runbooks.

Required Qualifications

• 5+ years of IT engineering experience, preferably in automation, managed file transfer, middleware, infrastructure, DevOps, or production support.
• Strong hands-on experience with JAMS Scheduler / JAMS Workload Automation.
• Strong hands-on experience with Global scape EFT administration and support.
• Strong knowledge of PGP encryption/decryption and PGP key management.
• Experience implementing automated secure file-transfer and encryption workflows.
• Strong understanding of SFTP, FTPS, FTP, HTTPS, SSH, and related file-transfer technologies.
• Experience with PowerShell and/or other scripting languages.
• Working knowledge of Windows Server and Linux/Unix environments.
• Understanding of encryption, PGP/GPG, SSL/TLS, PKI, digital certificates, SSH keys, and secure authentication.
• Experience troubleshooting DNS, firewall, ports, network connectivity, authentication, permissions, certificates, and encryption issues.
• Experience supporting high-availability, business-critical production environments.
• Strong analytical, troubleshooting, communication and technical documentation skills.

Preferred Qualifications

• Experience upgrading or migrating JAMS and Global scape EFT platforms.
• Experience with GnuPG (GPG) or other OpenPGP-compatible encryption technologies.
• Experience with SQL Server and SQL queries for troubleshooting and reporting.
• Experience integrating enterprise automation solutions with REST APIs and web services.
• Experience with Active Directory, LDAP, service accounts, and enterprise identity-management solutions.
• Familiarity with Azure, AWS, or other cloud platforms.
• Experience with monitoring and observability tools such as Splunk, Dynatrace, SolarWinds, or similar platforms.
• Experience with Git or other source-control technologies.
• Familiarity with ITIL processes and enterprise change-management practices.
• Experience working in regulated or security-sensitive environments.