{"@context":"https://schema.org","@type":"JobPosting","title":"Automation Lead - Trust & Safety - Manager/Senior Manager","description":"

Job Title - Automation Lead - Trust & Safety - Manager/Senior Manager - Kolkata/Mumbai
Candidate expectations

Responsibilities :

10-15 Year of experience in Carving out attractive AI led solutions for both existing engagements & new delas/RFPs/RFIs
Define and implement transformation across annotation, localization, and moderation workflows Enable human-in-the-loop models for accuracy and contextual judgement
Identify inefficiencies and drive improvement in accuracy, consistency, SLA adherence, and productivity metrics Translate Trust & Safety policies into operational workflows and annotation guidelines Ensure compliance with platform policies, legal regulations and content standards
Collaborate with internal tech teams on tools, platforms, and model performance
Generate insights to improve model performance and operational efficiency
Identify abuse patterns, harmful content trends, and risk areas Collaboration with Operations, QA teams &
Business stakeholders Support solutioning,
Transformation roadmap development Present insights and recommendations to internal and external stakeholders
Flexible with shifts

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