Automation IT Support Professional
Ortho Clinical Diagnostics · Mumbai · onsite · Posted 56d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
The Opportunity
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.
Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.
Job Description
- Provide comprehensive technical assistance to customers and field engineers, resolving Laboratory Information System (LIS) issues across the entire QO product portfolio.
- Facilitate seamless middle ware integration for customers working closely with customer IT department and LIS vendor.
- Address and resolve complex network connectivity challenges between customer LIS and Analyzers / middle ware to ensure uninterrupted laboratory workflows.
- Deploy software patches during the integration of Analyzers or middle ware systems to meet specific client requirements and hardware configurations.
- Partner with Sales, Service, Field Application Specialists (FAS), and Automation teams to lead high-level IT consultations and technical discussions with customers key stakeholders.
- Leverage LIS data to design and maintain sophisticated dashboards and visual reports-utilizing SQL, Power BI , or specialized laboratory software.
- Creating digital tools/platforms for internal and external customers
- Ensure all Value-Added Services and custom software plugins adhere to rigorous international medical data privacy regulations and cybersecurity standards.
Required Skills
- 5+ Years of Experience in Laboratory Information Management Systems/Hospital Information System.
- Proficiency in ASTM/ASTM-IP/HL7 Protocols.
- Strong grasp of TCP/IP, DNS, and Firewall configurations.
- Proficiency in SQL/Sea shark/Mirth interface software
Qualification
- BTech/BE in Computer Science /IT or any related Subjects
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationDNSdata privacyHospitalDiagnosticsChemistryClinical Chemistryclinichospital information systemCybersecurity standardsFirewallCyber Securitylaboratory information managementIT Supportlaboratory information system
About Ortho Clinical Diagnostics

Ortho Clinical Diagnostics
Healthcare
51
employees
1939
87 years old
Raritan
United States
₹8.5L PA avg
Avg at Ortho Clinical Diagnostics
About
Ortho Clinical Diagnostics is a leading global provider of in vitro diagnostics. We have an established track record for providing high-quality products and services to the global clinical laboratory and immunohematology communities.
A Global Leader of In Vitro Diagnostics for over 80 years, Our purpose is simple: to improve and save lives with diagnostics. We do that by reimagining what’s possible. It’s what defines us. It’s made us a trusted partner of hospitals, hospital networks, blood banks, and labs around the world. And today it’s empowering us to advise our customers as they prepare for what’s next.
Industries
HealthcareHealthcare / Pharma
Employee ratings
10 reviews
4.2/ 5
Culture
4.0
Career growth
3.6
Work-life
3.5
Employees rate it well for
Overall Company42Job Security41
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