Automation Engineer

Responsibilities:

• Agentic Architecture: Design, deploy, and scale multi-agent orchestration systems and autonomous workflows using cutting-edge frameworks.
• Advanced RAG Pipelines: Build and optimise advanced retrieval-augmented generation (RAG) pipelines over massive, heterogeneous datasets (structured and unstructured).
• State and Memory Management: Implement robust state management, short/long-term memory systems, and self-correction/reflection loops within agent networks.
• Evaluation and Guardrails: Create and implement robust evaluation metrics, observability pipelines, and guardrails for content quality, hallucination reduction, bias mitigation, and safety standards.
• Performance Optimisation: Monitor and optimise AI inference cost, latency, throughput, token usage, and overall system reliability.
• Security and Access Control: Implement robust access controls, data encryption, user authentication, and prompt injection mitigation across all LLM workflows.
• Collaboration and Best Practices: Document and share reusable agent patterns, prompt libraries, and engineering components across cross-functional technical teams.

Requirements:

• Demonstrated experience taking ownership of ambiguous tasks, successfully driving small to medium initiatives, and acting as a technical mentor.
• Proven track record of engaging in knowledge-sharing initiatives, speaking at internal technical events, and navigating group dynamics in diversified settings.
• GenAI Development: Advanced prompt engineering, fine-tuning, RAG/GraphRAG, schema-constrained outputs, function/tool-calling, and semantic caching.
• Agentic Frameworks: LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen, and DSPy.
• Vector Databases: FAISS, Milvus, Qdrant, Pinecone, Weaviate, and Pgvector.
• LLM Serving and Infra: vLLM, Hugging Face TGI, and Ollama (for local development).
• Guardrails and Validation: NeMo Guardrails, Guardrails AI, Pydantic, and Instructor.
• LLM Ops and Observability: Ragas, DeepEval, Langfuse, LangSmith, and Phoenix.
• Data Parsing: Unstructured, Apache Tika, LlamaParse, and PDFPlumber.
• Programming and DevOps: Python (FastAPI, asyncio), REST/GraphQL APIs, Git, CI/CD pipelines, Docker, Kubernetes, and OpenTelemetry.
• Emerging Protocols: Model Context Protocol (MCP) and Agent2Agent communication standards.
• Amazon Bedrock: Foundation model access, custom configurations, and managed agent workflows.
• Amazon SageMaker: Fine-tuning, hosting, evaluating, and deploying open-source LLMs.
• Amazon OpenSearch Service: Vector search, hybrid search, and enterprise retrieval infrastructure.
• AWS Step Functions: Multi-step orchestration and state machine management for hybrid AI/traditional pipelines.
• Problem-Solving: An analytical mindset capable of breaking down highly abstract, ambiguous logic loops into predictable agent behaviours.
• Collaboration: Ability to thrive in a fast-paced, product-focused agile engineering environment alongside data scientists and product owners.
• Communication: Strong technical writing and communication skills for documenting complex system architectures and cross-functional collaboration.
• Domain and Regulatory Knowledge.

Good to have:

• Clinical Document Automation: Automating the full clinical document generation workflow, specifically translating protocols to Clinical Study Reports (Protocol CSR).
• Data Lineage Workflows: Experience transforming raw clinical data and statistical outputs into structured regulatory documents (SDTM/ADaM/ARD TLG CSR).
• CDISC Standards: Deep understanding of CDASH (CRFs), SDTM, ADaM, ARD/ARM, and Define-XML.
• Regulatory Submissions: Familiarity with ICH M11 (protocol/SoA), ICH E3 (CSR), and eCTD Module 5
• Compliance Frameworks: Designing software to align strictly with GxP, 21 CFR Part 11 and ICH guidelines, ensuring total auditability, traceability, and explainability.