Auto Adjuster Tec Analyst II

Job Summary

Under general supervision, the Analyst II is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates basic and occasionally moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use.

Responsibilities

• Negotiates and settles basic and occasionally moderately complex claims in accordance with business unit best practices
• Initiates system generated checks and pays appropriate parties
• Processes claims payments
• Evaluates diminished value in a basic or occasionally moderately complex claim
• Conditions vehicles
• Prepares, reviews, reconciles, and/or approves supplements
• Prepares damage estimates and locates parts for basic and occasionally moderately complex claims
• Investigates basic and occasionally moderately complex files, reviews damage, take photos, and determines reparability or total loss
• Documents a claim file with notes, evaluations, and decision-making process
• Summarizes documents and enters into claim system notes

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

• Damage Assessment
• Documentations
• Estimatics
• Fraud Investigations

Shift Time

Shift A (India)

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