Audience Development Specialist I

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

Job Summary: This role provides administrative support to global audience development and media relations teams, ensuring the efficient coordination of day-to-day activities, communications, and operational processes. Responsibilities include maintaining records and documentation, preparing reports and materials, and supporting workflow administration across multiple teams and stakeholders. The role helps ensure information is accurate, organized, and accessible, while supporting the smooth execution of departmental priorities in accordance with established policies, procedures, and timelines. Strong organizational skills, attention to detail, and the ability to manage multiple administrative tasks are essential to supporting global team operations.

Essential Duties & Responsibilities:

Provide administrative support to global audience development and media relations teams, ensuring efficient day-to-day operations.

Coordinate and manage administrative workflows, tracking assignments, deadlines, requests, and deliverables to support global team operations.

Prepare, organize, and maintain records, reports, presentations, contact lists, and other departmental documentation.

Assist with the scheduling, tracking, and administration of projects, campaigns, and team activities to support timely completion of deliverables.

Monitor shared inboxes, coordinate correspondence, and route inquiries to appropriate team members.

Maintain accurate data, databases, media lists, and tracking systems, ensuring information is current and readily accessible.

Compile routine reports, metrics, and status updates to support team planning and operational needs.

Ensure compliance with organizational policies, procedures, record-keeping standards, and data management requirements.

Collaborate with colleagues across regions and functions to facilitate effective communication, information sharing, and workflow coordination.

Perform other administrative and operational support duties as assigned.

Job Level Competencies

Thorough knowledge of principles, theories and concepts in area of discipline. Competent in all job functions and has a general understanding of the industry’s practices, techniques and standards.

Develops solutions for a variety of situations and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results.

Work is performed independently and requires the exercise of judgment and discretion. May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.

Collaborates with management and team members within the department/function and other areas of the organization. May represent department internally or externally.

Actions may impact on the success of the overall department and/or the organization. Failure to accomplish work or erroneous decisions may result in delays to projects, loss of revenue or allocation of additional resources to remedy.

Qualifications:

Typical experience: 3+ years in related role or experience.

Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.

Ability to analyze audience, engagement, or performance data and translate findings into actionable insights.

Working knowledge of digital audience development concepts, including distribution, engagement, and optimization strategies.

Strong problem-solving skills with the ability to apply judgment within defined guidelines and processes.

Effective written and verbal communication skills suitable for cross-functional collaboration.

Strong organizational skills with the ability to manage multiple initiatives and deadlines in a structured environment.

Proficiency with common digital platforms, analytics tools, and reporting methods used to track audience performance.

Preferred Qualifications

Education: University degree preferred.

Experience supporting audience growth, content distribution, or lifecycle engagement initiatives.

Familiarity with analytics, marketing automation, or audience measurement platforms.

Knowledge of audience segmentation, lifecycle management, or personalization strategies.

Exposure to testing, experimentation, or optimization methodologies for digital channels.

Experience contributing to global or multi-market audience programs.

Relevant professional certification in analytics, marketing, or digital strategy.

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including  CisionOne ,  Brandwatch , and  PR Newswire , enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the  CEO Action for Diversity & Inclusion™ pledge  and named a “Top Diversity Employer” for 2021 by  DiversityJobs.com .

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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