Asst. Manager - Quality

Key Responsibilities

A. Regional Quality Governance

• Support implementation and governance of Quality and Food Safety standards across assigned manufacturing sites.
• Monitor and review site Quality performance against defined regional KPIs, standards, and objectives.
• Support periodic Quality performance reviews with Unit Quality and manufacturing leadership teams.
• Support deployment of Regional and Corporate Quality initiatives at site level.

B. Quality Performance & Data Analytics

• Analyse regional Quality data, consumer complaints, deviations, audit findings, process performance, and Quality KPIs.
• Develop and maintain appropriate dashboards, reports, and management summaries for Regional Quality reviews.
• Use data and trend analysis to identify emerging risks and prioritise improvement opportunities.
• Track Quality improvement plans and evaluate the effectiveness and sustainability of actions.

C. Problem Solving, RCA & CAPA

• Support and lead investigations of significant or recurring Quality issues across manufacturing sites.
• Facilitate structured problem-solving using appropriate tools such as 5 Why, Fishbone, FMEA, DMAIC, Pareto, and CAPA.
• Review CAPA effectiveness and challenge inadequate or ineffective actions.
• Identify opportunities to replicate successful corrective actions across other sites.

D. Quality Systems, Food Safety & Compliance

• Support implementation, maintenance, and improvement of Quality and Food Safety Management Systems.
• Provide guidance to Unit Quality teams on Quality standards, procedures, regulatory requirements, and system expectations.
• Support internal, external, certification, customer, and corporate Quality audits.
• Monitor audit findings, action plans, closure, and effectiveness.
• Support Management of Change, risk assessment, deviation management, and Quality incident processes.
• Identify systemic compliance gaps and drive regional improvement actions.

E. Site Support & Quality Improvement

• Conduct periodic Quality assessments and site visits to evaluate Quality system effectiveness and implementation.
• Support sites in improving Quality maturity and capability.

F. Consumer & Market Quality

• Support investigation and resolution of significant market and consumer Quality complaints.
• Analyse market/retail Quality data to identify trends, recurring issues, and potential systemic risks.
• Ensure effective corrective and preventive actions are implemented for market Quality issues.

Experience

4-7 yrs, in Food technology/chemical engineering from FMCG & Beverage

Qualification

• BSc/MSc Food Tech, Biochemistry, Chemistry
• BE/ B.Tech M.Tech- Food Tech

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