Asst. Manager - Quality

Role & responsibilities

Job Summary: Candidate will be responsible for supporting quality assurance activities through coordination, documentation, data management, KPI monitoring, and compliance support. The role involves contributing to NABH accreditation activities, maintaining quality systems, and assisting continuous quality improvement initiatives to enhance patient safety and operational excellence.

Required Qualifications:

• Bachelors degree in Science, Healthcare Management, Hospital Administration, Quality Management, or a related field.
• Certification/training in NABH standards or healthcare quality systems will be preferred.

5-8 years of experience in Quality Assurance, Healthcare Quality, or Hospital Accreditation activities preferred.

• Good understanding of NABH standards, quality systems, documentation, and healthcare compliance requirements.

Required Skills:

• Proficiency in MS Excel (data analysis, pivot tables, reporting, dashboards) and MS PowerPoint (presentations and reporting).
• Good verbal and written communication skills.
• Good knowledge of KPI tracking and quality metrics.
• Adaptability and willingness to learn healthcare quality standards and processes.

Key Responsibilities:

• Prepare and maintain quality documentation and reports.
• Monitor quality indicators and prepare quality reports
• Coordinate NABH accreditation activities, documentation, and compliance requirements.
• Support external audits and accreditation assessments
• Collect, compile, and analyse departmental quality data as required.
• Support the Quality Manager in day-to-day quality assurance activities and follow-ups.