Asst. Manager - QA( In Process and Customer Support)

Job Post | Assistant Manager QA (Process & Customer Support)

Company: Global Autotech Ltd.
Location: Greater Noida
Experience: 37 Years
Working Days: 6 Days a Week

Job Responsibilities:

• Monitor process quality and control defects.
• Handle customer complaints and prepare 8D reports.
• Conduct root cause analysis and implement Corrective and Preventive Actions (CAPA).
• Monitor rejection, rework, and customer PPM.
• Ensure compliance with Control Plans, PFMEA, and SOPs.
• Coordinate with Production and Engineering teams to resolve quality issues.
• Drive continuous improvement in process quality and customer satisfaction.

Required Skills:

• Experience in Quality Assurance in the automotive or manufacturing industry.
• Knowledge of customer complaint handling, 8D reports, and root cause analysis.
• Understanding of APQP, PPAP, PFMEA, Control Plans, and CAPA.
• Good communication and problem-solving skills.