Associate

About PwC
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Role overview- Sector Ops - Health
Designation: Experienced Associate
Location: Bangalore
What does this role entail?
PwC US Advisory Management Consulting
Our Management Consulting team works with our global clients to design and implement
growth, operational and customer focused strategies for sustainable competitive advantage.
Our thought leadership and unparalleled experience help clients turn formidable challenges

into market advantage across the value chain and around the globe. Additionally, our
extensive expertise in various industries allows us to serve clients with consulting services
with a focus on the most protable elements of the value chain to create scalable businesses
that will deliver increased sustainable prots.
Our Management Consultants work with the client and project teams to support global
engagements from India through activities that are driven towards delivering results:
conduct analyses and develop insights, prepare excel models, analyze large sets of data,
capture as-is processes, prepare work plans, design to-be processes, support project lead,
work directly with client teams and facilitate meetings to enable decision making, organize
and prepare recommendations on client issues, and participate actively in new business
development, thought leadership and rm building activities.
Competency Overview: Sector Ops - Health
The Sector Ops - Health team works with clients across healthcare, supporting engagements
in driving clients strategic vision and objectives, assessing market expansion and growth
strategies, researching key market trends and its impact on key stakeholders, driving
operational and process improvements, evaluating sustainable cost transformation
alternatives and enabling technology driven business success.
Our team supports a broad range of healthcare clients across Provider, Payer, and Pharma &
Life Sciences, with projects spanning operational improvement, organizational
transformation, growth strategy, technology, and data and analytics.
In the provider team, we work with health systems to design and implement organizational
transformations that improve performance and enable sustainable growth. Our work
includes labor and productivity assessments, portfolio rationalization, benchmarking,
process mapping and design, operating model design, project management, technology
eectiveness assessments, and market strategy.
Position requirements
Knowledge Required:
The ideal candidate should have knowledge and skill set corresponding to one or more
Capability Areas listed below:
Capability Areas
Knowledge
Essential
Skill Set
Essential
Preferred
Preferred
• Prociency with
•
US healthcare
ecosystem and
interplay among
players
Cost models of
healthcare
providers
Hospital
operational
strategy planning
including
•
Various business
•
Analytical
mindset with
strong
quantitative and
problem solving
skills
Data cleansing
and wrangling
using advanced
Excel and
Provider Ops
Transformation
processes in a
healthcare
provider set-up
Implementing/
designing
improvement
projects in
hospital
departments
Cost
transformation,
including
GenAI/ML-
enabled tools and
platforms
(Gemini, Copilot,
Claude Code,
Cursor,
Databricks,
Vercel)
•
•
•
•
•
Procient in one
or more of the
following skills:
o R / SQL
•
analytical /
automation AI
tools
benchmarking,
LOS, service line

analytics etc.
Hospital and
healthcare
organization
structure
identication and
evaluation of
cost-reduction
and productivity
opportunities
•
•
Creative
o Python
o SaaS
o VBA
o Power Query
o Financial
planning,
•
presentation and
visualization skills
Hypothesis-based
problem solving
with
abstract/limited
data
Communicating
eectively in
written and
forecasting
and reporting
•
•
verbal formats to
various situations
and audiences
•
•
•
US healthcare
ecosystem and
interplay among
players
•
•
•
Operating model
design
Due diligence and
M&A processes
Digital Health
Strategy and
Ability to
research,
synthesize and
integrate
Provider
Strategy
Market
disparate pieces
of data, analysis,
and information
Communicating
eectively in
written and
verbal formats to
various situations
and audiences
Analytical
assessments and
go-to-market
strategy
Cloud technology
•
•
Roadmap
conceptualization
and opportunity
quantications
for provider
clients
mindset with
strong
quantitative and
problem solving
skills
•
•
US healthcare
ecosystem and
interplay among
players
•
Faculty eort and
compensation
models
US GME/UME
programs
Academic
Program
management
Accreditation
process
•
•
Hypothesis based
problem solving
with
abstract/limited
data
Ability to
research,
synthesize and
integrate
disparate pieces
of data, analysis,
and information
using GenAI tools
(Claude, Gemini,
Copilot)
Strong analytical
skills
Good
Higher
Education / AMC
•
•
Academic
Medical Center
(AMC) business
model and
Medical school
synergies, incl
student aairs,
faculty
management and
regulations
Research grants
management
•
•
•
•
communication
skills for
stakeholder
interaction
•
•
US healthcare
ecosystem and
interplay among
players
•
•
Modernization
and simplication
opportunities
Awareness of
support services
•
•
Vendor
assessment and
RFP mgmt
Ability to
construct a multi-
•
Ability to
research,
synthesize and
integrate
disparate pieces
Business
Transformation
Conducting

current state
assessment
Operating model
redesign,
and processes
value drivers
Understanding of
Project
year roadmap and
business case
Strong analytical
skills and
of data, analysis,
and information
Prociency with
GenAI/ML-
•
•
•
•
•
including
management and
operating model
prociency in
Excel and PPT
with good
enabled tools and
platforms
(Gemini, Copilot,
Claude Code,
Cursor,
Databricks,
Vercel)
Ability to manage
projects using
various PMO
tools
organizational
structure, roles
and governance
Shared services
design and
optimization,
including
centralization /
consolidation of
support functions
reporting skills
•
•
Procient in one
or more of the
following skills:
o R / SQL
o Python
o SaaS
o VBA
o Power Query
•
•
US healthcare
ecosystem and
interplay among
players
Understanding of
processes in a
clinical
environment,
good know-how of
medical
•
•
340B program
and regulations in
US
•
•
Excel /
•
•
Awareness of ICD
10 / CPT codes /
DRG codes /
Regulatory and
Compliance
frameworks /
Medico-legal
knowledge etc.
Prociency with
GenAI tools
Clinical
Expertise
PowerPoint
Data cleansing
and wrangling
using advanced
Excel and
analytical /
automation AI
tools
Pharmacy
Operations and
Supply Chain cost
optimization
Prior
Authorization and
Formulary
•
•
Creative
abbreviations and
a point of view on
medical
Standardization
presentation and
visualization skills
(Claude, Copilot,
Gemini)
innovations,
patient
experience and
eective care
delivery
•
Perioperative
operations,
including OR
utilization,
scheduling,
capacity,
throughput and
performance
improvement
•
•
US healthcare
ecosystem and
interplay among
players
Current trends,
pain points and
opportunities for
healthcare
•
•
Revenue cycle
ecosystem and
products in
market
RCM current
state assessment
and
benchmarking
against industry
peers
•
•
Analytical
mindset with
strong
quantitative and
problem solving
skills
Hypothesis based
problem solving
with
•
•
Intermediate to
advanced level
skills in Excel and
Alteryx
Accounts
Receivable
Management,
Denials
Management,
Cost to Collect,
Revenue Cycle
Management
providers in RCM
space
abstract/limited

•
•
Revenue cycle
concepts and
•
Implementation
of RCM strategies
as part of hospital
transformation
data
Denials Write-o
Prociency with
GenAI/ML-
enabled tools and
platforms
(Gemini, Copilot,
Claude Code,
Cursor,
Databricks,
Vercel)
•
•
Data cleansing,
wrangling and
analysis, using
advanced Excel
and analytical /
automation AI
tools
Creative
presentation and
visualization skills
•
familiarity with
front, middle and
back end revenue
cycle processes
Understanding of
key Revenue
Cycle KPIs and
their impact on
revenue and cost
•
•
Ability to manage
projects using
various PMO
tools
•
Understanding of
Patient Access
processes like
provider capacity
and session
utilization,
patient demand
and referral
•
Awareness of
contact center
and referral
network trends,
pain points and
opportunities
Financial
modeling
Applying AI/ML-
enabled
•
•
Analytical
mindset with
strong
Procient in one
or more of the
following skills:
o Python
o Advanced
Excel
o GenAI/ML-
enabled tools
and platforms
(Gemini,
Patient Access
quantitative and
problem solving
skills
Data cleansing,
wrangling, and
analysis using
advanced Excel
and analytical /
automation AI
tools
•
•
network
•
Patient Access
metrics: demand
and capacity
approaches to
analytics and
workow
Copilot, Claude
Code, Cursor,
Databricks,
Vercel)
improvement
•
•
•
Creative
presentation and
visualization skills
Hypothesis based
data analysis to
derive insights
Communicating
eectively in
written and
o Power BI
o SQL
o Alteryx
o R
verbal formats to
various situations
and audiences
Additional skill sets applicable across capability areas
•
•
Communicating eectively in written and verbal formats to various situations
and audiences
Hands-on prociency using GenAI/ML-enabled tools and platforms (Gemini,
Copilot, Claude Code, Cursor, Databricks, Vercel) for research, analysis,
synthesis, content development, and workow automation
Compelling storytelling through creative presentation and powerful
visualization
•
•
•
•
•
•
Hypothesis based problem solving with abstract/limited data
Prociency in Microsoft Oice Suite of tools
Demonstrates exibility in adapting to changing client/business needs
Flexibility to work across multiple sectors
Demonstrates ability to work in a global delivery model
Educational background

•
Degree Preferred: MBA/MHA/MPharm from a premier B-School; US Healthcare
knowledge will be an added benet.
Additional information
• Level: Experienced Associate
• Function: Provider
• Experience: 24 to 36 months of work experience
• Time Type: Full-time
• Work Timings: Work hours may vary for specic projects
• Travel Requirements: Travel to client locations may be required as per project
requirements
Your opportunities at PwC
Learn: Develop business acumen, technical, and technology skills
Apply: Diverse opportunities to showcase your skills in a supportive environment
Grow: Harness your leadership potential to expand your career
Why PwC
Innovative problem solving: Harness your curiosity and act as an agent for change in
society.
Opportunities and emerging technology: Gain access to a global network of experts
and resources, build your credentials and experience.
Professional growth and learning: In-depth training programs and mentorship
options to support your personalized growth and development journey.
Inclusive and collaborative culture: Thrive in a collaborative environment that
values diverse perspectives and champions inclusivity.
Skills-driven work: Develop business acumen, hone your technical skills and explore
diverse opportunities to showcase your skills.
Scan/click to nd out more about AC India
career opportunities.
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