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    Job · 21261550

    SHIMLA · FULLTIME

    Associate

    31 Parallel

    31 Parallel

    Shimla · onsite · Posted 4d ago

    Sourced fromNaukri
    Undisclosed0–1 yrsfulltimeShimla

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    Section · 01

    About this role

    1. Handle partner through calls.
    2. Provide resolution to the partner post the customers' requirement.
    3. Meeting daily/weekly/monthly targets assigned as per the business requirements.
    4. Ensuring the delivery of services maintaining the required Quality Standards.
    5. Maintain the reports of the work assigned on day to day basis and reporting to up line manager.

    Candidate Profile

    1. Proficient in English and Hindi verbal communication skills.
    2. Basic knowledge of operating computer/system.
    3. Ability to handle Customers requirements/queries effectively.
    4. Flexible with changing requirement and self-motivated to deliver results in time.


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    Section · 02

    Skills

    Customer ServiceCustomer Supportoperating systemCommunication Skills

    Section · Company

    About 31 Parallel

    31 Parallel

    31 Parallel

    BPO

    201-500

    employees

    2014

    12 years old

    Shimla

    India

    ₹2.6L PA avg

    Avg at 31 Parallel

    About

    31 Parallel provides BPO services aimed at enhancing operational efficiency and customer experience, leveraging local talent from the Himalayas.

    Industries

    BPO

    Employee ratings

    10 reviews

    2.2/ 5

    Culture

    1.7

    Career growth

    1.8

    Work-life

    2.0

    Employees rate it well for

    Skill Development25Work-Life Balance22

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